Customer Testimonials

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DealerRater Nov 4, 2024

Everyone is Always professional. There are new staff and veteran staff. Someone there always remembers us since we have been buying cars there since 1978 and we will return when we are ready to purchase again.

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DealerRater Oct 31, 2024

Everything went well, John Spearry, Marty Turoczi, and Jeffrey Stein were all very professional, I was very pleased with all interactions with them!

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DealerRater Oct 30, 2024

Everyone there was friendly and helpful. I will definitely return for future service needs. Also, fair and upfront pricing.

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DealerRater Oct 29, 2024

I had 2 coupons-$20 off an oil change and free tire rotation but when my car was done they said since I used 2 coupons it was only $10 off the oil change. This has never happened before. EDIT!!-After getting a call from the service department, my bill was fully explained and the adjustments I received were more than what I initially thought. Thank you Nissan!

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DealerRater Oct 22, 2024

Attention to the small details that make car buying through Nissan of North Olmsted a real pleasure. They listen and deliver (in that order)!

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DealerRater Oct 8, 2024

Told Marty (Salesman) my wife was in charge of all decisions and choices and he delt with her until the choice was made. In fact he had to get the car she wanted transferred from another dealer and never tried to push her into one they had, Very Respectful and Professional.

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DealerRater Sep 25, 2024

ALWAYS the best deals, salesmen and service! They really know how to take excellent care of their customers! We count on Nissan or North Olmsted and they deliver - every time. Highly recommend this dealership for all of your car shopping needs!

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DealerRater Sep 22, 2024

Very helpful. Let me know an additional thing that needed attention. Done in the amount of time stated.

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DealerRater Sep 21, 2024

Always very courteous and friendly. I’ve never had issues with coming here for service.

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DealerRater Sep 21, 2024

The staff and service department at Nissan of North Olmsted are always courteous, and caring about their customers!!! When a customer purchases or leases a vehicle they give them a very nice gift of appreciation!!! In my opinion, that is going the extra mile and showing that they really care about the consumer!!! I highly recommend this dealership and trust them with all of my needs.

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DealerRater Sep 20, 2024

Danny and the rest of the crew were friendly and helpful, and even though I didn’t have an appointment, my wait time was shorter than I expected. I also had questions about updating my GPS and everything I needed to know was explained to me thoroughly.

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DealerRater Sep 19, 2024

We were greeted by a very kind and knowledgeable sales person. He guided us through every aspect of purchasing a vehicle. He presented the vehicles we asked to see along with all the data attached. He presented the paperwork and answered all questions asked. The contract was completed with Kelly, where the process was seamless. Our visit ended with us driving off in our new navy-blue Nissan Pathfinder. Thank you for a pleasant experience. Mrs. LaUnice Pearson

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DealerRater Sep 13, 2024

Friendly, efficient...gets the job done.. Great service dept. Able to get service on a timely basis

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DealerRater Sep 5, 2024

I was pleased that the service took a lot less time than I had expected. Car was washed and looked great.

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DealerRater Aug 27, 2024

This dealership is always honest in their recommendations and fair with pricing. I completely trust them with all of my needs.

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DealerRater Aug 23, 2024

Always friendly and helpful. Service department should be recognized for their efficiency and fast service along with their concern for your safety.

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DealerRater Aug 18, 2024

Efficient and attentive. Car dash looked like Christmas tree. Staff diagnosed issue, quoted price, and completed work in a timely manner. Thank you.

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DealerRater Jul 31, 2024

First time leader. I was nervous. Everyone made me feel so comfortable there. 1 week after getting my new car I already had a tire issue when i was heading on a roadtrip. They got me in quick and made me feel comfortable when I was a nervous wreck. Love them!

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DealerRater Jul 28, 2024

Very satisfied with the time it took to service my vehicle. I usually wait for my vehicle but this time I dropped it off the night before.

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DealerRater Jul 26, 2024

Everyone from the owner on down is classy, attentive and considerate of creating a positive experience

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DealerRater Jul 26, 2024

Nice people—Explained what was to be done and looked for and applied a coupon for some savings.

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DealerRater Jul 25, 2024

Great customer service. Very easy buying process. Gave me a great deal. Definitely will continue coming to your dealership.

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DealerRater Jul 24, 2024

Our families go to dealer for every car. The owner and employees are all awesome.

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DealerRater Jul 22, 2024

I came in for an Oil Change and Tire Rotation and the Service was quick and fast.

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DealerRater Jul 16, 2024

Fast and Friendly service! Brought in a 24 Sentra for warranty service and was completed within 24 hours! Tom in service was fantastic from beginning to end.

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DealerRater Jul 15, 2024

Service was very good and did my oil change and tire rotation in a fair amount of time. Staff is always very friendly.

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DealerRater Jul 9, 2024

Mike DiChiro is the best service manager that I ever worked with over my past 34 years of vehicle ownership. Extremely helpful, courteous, and customer focused!

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DealerRater Jul 9, 2024

Justin and Trevor were courteous, friendly and acommodating when I arrived. They made check-in a breeze.

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DealerRater Jun 30, 2024

I love coming to Nissan North Olmsted. They are very courteous and respectful of my time in service .

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DealerRater Jun 29, 2024

Friendly, tactful, people. Clean, well kept place. Seems to be efficiently ran. Easy to find location.

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DealerRater Jun 26, 2024

Great service department, came in for oil change and the wait was only 30 minutes, including the car wash! Excellent dealership!

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DealerRater Jun 21, 2024

Very friendly service people, took my car there because a tire hit it, seemed very clean,

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DealerRater Jun 20, 2024

Excellent service extremely, and the atmosphere and environment is pleasant and welcoming. Thank you for everything!

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DealerRater Jun 13, 2024

Service was only 40 minutes wait time for oil change and tire rotation. The only negative was the cost was much higher than going to a quick oil and lube. It was over $100 compared to $50 for the same service. That was not expected but I was already at the dealership for service so I approved the cost. Next time will call ahead to price services.

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DealerRater May 25, 2024

Great people. Honest and no xx. Very happy to have them so close and so flexible with service.

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DealerRater May 18, 2024

You can’t beat Nissan of North Olmsted. Absolutely zero pressure. Pete D. Is the absolute best. He listened to what I wanted and went over and above to deliver. A++++

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DealerRater May 13, 2024

Wonderful dealership. Everyone is helpful, knowledgeable and friendly. This is seven years I have leased from Nissan of north Olmsted and my salesman, Jeffrey stein.

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DealerRater May 11, 2024

Wonderful dealership especially my salesman Jeffrey stein. He not only has been leasing us cars for 7 years but yesterday we taxed him with buying out my old car and leasing a new kicks.

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DealerRater May 9, 2024

Everyone I talked to regarding our service visit was incredibly polite and helpful. Trevor was especially helpful!

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DealerRater May 5, 2024

I came in for an oil change and I was in and out in less than an hour. The team was friendly and efficient. The coffee was also good.

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DealerRater Apr 22, 2024

Fantastic service, every time! I am always assured the reason for my visit will be taken care of 100% Everyone is professional, efficient, and friendly. Brooke was great.

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DealerRater Apr 17, 2024

Great service! Easy to work with and made the car buying experience painless. Highly recommend!

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DealerRater Apr 16, 2024

Great experience every time. I’ve purchased 3 new vehicles from Nissan of North Olmsted

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DealerRater Apr 10, 2024

1st time @ North Olmsted Nissan. I had an appointment for 11 o'clock on Tuesday, I was there about 10:50 to be a little early & was actually done & on my way home before 11:30. Only fixed what was needed to be fixed & didn't try to upsell me on anything like some other dealers have done to me in the past. Will definitely be back.

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DealerRater Apr 7, 2024

Very well organized and clean was really impressed with the whole operation and the Quality of Service

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DealerRater Apr 4, 2024

Very clean and friendly staff. They had everything ready to go when I came in to make it a quick and easy process.

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DealerRater Mar 30, 2024

Very helpful and knowledgeable on the maintenance that my car needed. I appreciate them setting me up with a car to use while mine was being serviced

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DealerRater Mar 29, 2024

Fast and friendly service. Comfy waiting room. Free car wash and free beverages while you wait.

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DealerRater Mar 28, 2024

I have lost track of how many cars I and my family have bought here but its many. The sales dept is always great and service is efficient and quick.

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DealerRater Mar 27, 2024

Immediate help, no waiting Very professional and kind Very fast process Coffe was delicious Enjoyed the whole experience And, drove the car home the same day!

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DealerRater Mar 21, 2024

Great service and always good to see my friend Mike D'Amato. Thanks for always taking care of our family. Nick DeVito, Realtor

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DealerRater Mar 20, 2024

Gino is the best. Really tried to work within our means and grateful for that! Kelly was awesome as well when it came to the financing. Very personable people.

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DealerRater Mar 19, 2024

I always receive outstanding service from this Dealership. Everyone is always friendly and knowledgeable. They go out of their way to provide an exceptional customer experience.

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DealerRater Mar 11, 2024

Went in to buyout my lease. Worked with Ben in the past and he was always very helpful but unfortunately, couldn't find anything this time. Justin made the buyout process very easy. Will come back when I am ready to get something new!

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DealerRater Mar 11, 2024

Great experience! Marty was a pleasure to work with. He was very thorough and made the experience stress free for me. Kelly in finance is truly outstanding. Very professional and kind.

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DealerRater Mar 3, 2024

The best in north east Ohio, why go anywhere else. Fast service and they always have your best interests

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DealerRater Mar 3, 2024

Very pleased with service. Feel valued as a repeat customer. Tom in service is always so pleasant and professional.

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DealerRater Mar 1, 2024

Good service. Appointment available when requested. Done in a day. Clear pricing. Car wash included, a nice touch.

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DealerRater Feb 26, 2024

First time in and they were wonderful. Let my dad go in the service area and check out what they found and answered all of our questions. They got us in and out in no time.

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DealerRater Feb 23, 2024

I am a long time customer and never have had a problem with service. I will continue to go back.

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DealerRater Feb 18, 2024

I was pleased with the attention I received and repair of my recalled hood latch.

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DealerRater Feb 17, 2024

I always like the choices of colors for the cars that are available. The sales team will go out of their way to help in any way possible for you to get the car you want not just try and put you in a car that's available.

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DealerRater Feb 16, 2024

This dealership was great. We’ve worked with the same salesman as before and he was very accommodating and helpful

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DealerRater Feb 11, 2024

The service at Nissan of North Olmsted is always the best. They take the time to listen to your concerns and provide solutions. I won’t go anywhere else.

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DealerRater Feb 10, 2024

Great and friendly service and staff. Fast and efficient with getting my car in and out

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DealerRater Feb 7, 2024

This was an incredible experience from start to finish. Professional approach, sensitive to needs and wants and just extraordinary in every way!! I have purchased/leased many many vehicles but this was my first at this dealership. It was like no other in a very extraordinary way!! It is how all buying experiences should be!!

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DealerRater Feb 7, 2024

The staff at N.Olmstead Nissan is the best in the business. They are a great bunch of people to work with. I would recommend them to anyone. Keep up the good work!

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DealerRater Feb 6, 2024

Friendly staff. Respectable service people. Very thorough with vehicle assessment. Brook was A great reflection of your service department.

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DealerRater Jan 23, 2024

I am very satisfied with the help and information your team provided me to assist in making the best decision for my personal situation.Thank you.

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DealerRater Jan 17, 2024

I had the Nissan dashcam installed on my new Rogue. The service department did a great job installing it.

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DealerRater Jan 13, 2024

Friendly staff. Service Department waiting area is very clean. Service advisors are very friendly and knowledgeable. Wait time for the 5000 mile Maintenance check with oil and filter change and tire rotation was very reasonable and faster than expected. The service advisor explained why the oil and filter change was performed, even though the reminder light had not come on in the car. I am very satisfied with the experience.

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DealerRater Jan 5, 2024

Service was prompt and polite. I also felt that the cost was reasonable. Overall, I was very pleased.

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DealerRater Jan 4, 2024

Took the car back for service as it related to a previous service visit and parts had to be ordered, over 6 month ago. I checked in Sept. and two parts were there still needed one. Had not heard anything and went up to dealership to check on the part after Christmas. It had just arrived the day before. It was not tagged for my car but the Parts and Service Managers worked through things. In fact, none of the three parts were tagged for my car. Appointment made and service completed. Glad we checked on things.

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DealerRater Jan 1, 2024

Danny made my experience worth waiting for. Service department was well booked and yet my service time was well under the time I expected.

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DealerRater Dec 20, 2023

All about people - great people from start to finish. A beautiful car and a great deal.

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DealerRater Dec 15, 2023

Salesman Jeff stein was excellent. Knew ever feature of the vehicle, was very helpful. Best sales I’ve ever had.Brooke in the service department was also very helpful to me. Great staff.

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DealerRater Dec 12, 2023

very quick, efficient and friendly service; I would recommend this dealership to others. Thank you

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DealerRater Dec 9, 2023

I had the nicest gentleman wait on me when I walked in for my oil change. I believe his name is Danny Miller. The other 2 gentlemen behind the counter were just as nice. Very friendly!!

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DealerRater Dec 8, 2023

The dealership took care of imperfections from when we bought the car and gave us a loaner with no hassle, very pleased with the work

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DealerRater Dec 7, 2023

Easy in and out. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmm mm mm mm mm mm mm mm mm mm mm

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DealerRater Dec 6, 2023

Everything was done quickly and correctly. Wait time was minimal and I got a car wash!

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DealerRater Dec 2, 2023

Always prompt and efficient service at the service dept. I love the honesty in telling me what my car actually needs or doesn't need.

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DealerRater Nov 18, 2023

outstanding product, low key sales people and most of all these sales people take ttime to make sure the customer understands what they are leasing

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DealerRater Nov 3, 2023

Always friendly and helpful. They always apply a discount when available. I have had my car serviced there for 10 years.

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DealerRater Nov 1, 2023

Everyone was very helpful. Explained everything to me. Great service. Have worked with this dealership before and this is my third Nissan!

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DealerRater Nov 1, 2023

Great service department. Always helpful and efficient. I am a repeat customer and continue to remain loyal

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DealerRater Oct 28, 2023

Fast, efficient, friendly and thorough. Staff was awesome and very helpful with the new lease.

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DealerRater Oct 20, 2023

Brad - sales person and Mike - Owner, were awesome, Brad met me as soon as I walked in and asked how he could help me. I explained what I was looking for and He brought a car around for a test drive. Brad showed me where the service department was for future visits. Brad and Mike made the entire experience awesome.

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DealerRater Oct 17, 2023

Leo/salesman and Mike/owner were very nice throughout the purchase. Leo went over all my car's options snd showed me where the service dept was for future calls. He has followed up with me twice since I took my car home and even sent me a video of how to switch the car's speakers from front to back.

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DealerRater Oct 16, 2023

I worked with Derek and Pete. Really nice guys who cared about my transaction. They are honest and have deep knowledge of their product. It’s nice to be treated worthwhile and as an individual. They are very knowledgeable and made the purchase easy and, if you can believe it, fun! Congratulations to Mike for keeping his business as professional as it has been for the last at least 30 years. We really need more stars to rate this dealership!

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DealerRater Oct 10, 2023

Great service, kind people nice job on the car! Always make you feel comfortable while waiting! Jim Marniella was not driving the car it was Laureen Marniella! I was the one that was there. Brooklyn took care of me.

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DealerRater Oct 6, 2023

They were professional and helpful. Gave me a full explanation of what they were doing and kept me fully onformed on cost and completion

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DealerRater Sep 27, 2023

Very fast, convenient & professional service. Will always recommend. Waiting room is clean & neat with water or pop.

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DealerRater Sep 27, 2023

Great dealership with great staff. Very professional and clean service department. Work was done properly. Brooke, the Service Advisor, was knowledgeable and friendly!

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DealerRater Sep 23, 2023

Very helpful. suggested repairs needed without introducing other options that were not necessary. Responded to questions to the best of his ability and available resources.

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DealerRater Sep 14, 2023

Necessary service was communicated well and performed as promised. Service people involved were friendly and helpful.

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DealerRater Sep 6, 2023

It is always a pleasure to bring my cars in for service. The writers are always friendly and polite . My oil change didn’t take long. While waiting there is plenty of coffee . No high pressure sales. They advise me of what I need .

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DealerRater Sep 6, 2023

Was told it would be an hour and 30 minutes later my phone showed an email oil change and car wash done already!

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DealerRater Sep 5, 2023

Brad was a great salesman! He made sure that we got the deal we wanted and the perfect car for our future family! Highly recommend him to future buyers.

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DealerRater Sep 4, 2023

Eager to help us find the right car and worked to get us the best terms

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